What to do in a gas emergency

If you smell gas or think there may be a gas leak, call the free Gas Emergency Service line immediately on 0800 111 999. This line is open 24 hours a day, 7 days a week. The trained operator will talk you through the best actions to take. 

The first step is to remain calm, but also act as quickly as possible. You can take precautionary measures to ensure any potential gas leak is contained and not escalated to something more dangerous. 

Here are our top do’s and don’ts if you think there is a potential gas leak or emergency: 

DO NOT

• Turn any electrical equipment ON or OFF
• Smoke or use a naked flame
• Operate any electrical Intercom or door entry systems

DO

• Turn off the Gas at the Emergency control value usually situated on the inlet side of the Meter
• Evacuate the building
• Open all doors and windows manually to ventilate the area
• Turn off all gas appliances

If you have any worries or questions, reach out to Gas Safe Register approved plumbers Mayne Gas Heating for more help on
01472 241211.