Customer reviews of our Plumbing and Heating Services
We pride ourselves on being trustworthy, hard working and experienced professionals within the plumbing and heating industry but don’t just take our word for it!
All of these reviews have been collected by genuine customers across Grimsby, Louth, Lincoln, Scunthorpe and Hull.
Some reviewers prefer to remain anonymous but all these reviews are verified as genuine and can be viewed on their original platform by clicking on the link within each review.
Clicking on an icon below will take you to that feedback site where all of our excellent reviews can be seen to give you confidence to call us with your requirements.
We aim to please!
Did the job efficiently
"Recently used Mayne for a boiler service. Had been let down by previous plumbers not turning up, called Mayne, got booked in for 2 days later, turned up when they said they would. Did the job efficiently and cleaned up well. Lovely guy. Highly recommend."
Would not hesitate to use them again
"A catastrophe averted. Our central heating failed on Wednesday evening. My wife had just returned home after 10 days in hospital. Our insurers could only come and inspect the system late on Friday evening. So I rang Mayne's who fitted me in for Thursday afternoon and the highly efficient engineer went above and beyond to put things to rights. By 4-30 the house was warm and welcoming. We are very grateful to Mayne's for their prompt attention to our problem and would not hesitate to use them again."
Job has been completed to high standard
"Job has been completed to high standard. Completely happy with suggested work they did. Definetly worth the money I have paid ."
Posted by Maksim Rachimov on: 04/12/2021
Excellent service & a good price for the work
"Taking out an old gas fire, capping off the supply & disposal of old unit.
Booked an appointment with ease, arrived earlier than the allotted time which suited me.
Very professional, job completed with no issues, wore shoe protectors so there was no mess at all.
Taped up the hole ready for me to board, would book these guys again without question, excellent service & a good price for the work."
Excellent service from start to finish
"excellent service from start to finish . From the time they came to survey what we required very professional . the plumber who came and fitted the bathroom radiator and kitchen tap was vet ry friendly and proficient and nothing to much trouble ."
Professionalism throughout
"Darren Mayne and his staff are everything you need in the world of heating and plumbing. From my initial phone call to the end of the job there was just professionalism throughout. Office staff polite and efficient, Darren, the boss, knowledgeable and helpful. Jake the lead engineer and his assistant George were skilful and very hardworking. These two chaps are, of course, two of the main cogs in the Mayne Heating company. The job was to remove a boiler that was broken and replace with a new one, a Combi-boiler. This required a good deal of pipework alteration and removal, along with removal of water tank and header tank in the loft, also the hot water storage tank in the airing cupboard. No small task, after draining the whole system. All went well and the system is working beautifully. Thanks to all at Mayne! "
I will use Mayne again and happy to recommend to anyone
"This was my first time using Mayne and they were excellent my appointment had to be changed and that was dealt with no problem.
The actual maintenance on my boiler was excellent very through.
I will use Mayne again and happy to recommend to anyone"
Can highly recommend Darren and the whole team
"Since my ancient heating system developed issues a few years ago which other companies were unable to solve, I have only used Mayne Gas Heating. They did not give up, fixed it, and I have used them since for all my heating issues, most recently a new boiler installation, along with some replacement parts needed as the whole system was so ancient. As usual they were professional, punctual, responsible and the service throughout was of high quality. I am delighted with the result, as usual. Can highly recommend Darren and the whole team."
Lovely polite workers.
"First time I've used Mayne. They were round the next day, looked at the problem, gave me possible options and explained them clearly. Decision made, they were on with the job, finished and cleaned up very swiftly. Lovely polite workers. No hesitation in using them again and recommending them."
Overall very pleased with the experience and service.
"Having recently moved into a new property, a lot of the systems in the house were ancient and out dated. I discovered that two of the radiators were badly corroded and leaking. The response from Mayne Gas was swift, and the same day I had a helpful and polite visit. I had all the radiators replaced, and the boiler. The task was done efficiently and without undue mess. The engineers were friendly and professional, they did their best to do the job with minimum disruption to me.
Overall very pleased with the experience and service.
A short time after the fitting I saw that there was a small, minuscule leak from one of the water pipes leading into the boiler, the next day they sent some one over to tighten the connections. All good."
They worked well as a team
"A very professional business. From first contact to completion of work. A detailed quotation. Jake, George and Jacob our plumbing team worked consciously overcame problems to complete the installation of new boiler and system upgrades. They worked well as a team."
No hesitation in recommending this company
"Two visits By Mayne Gas heating Services, one to fit a new boiler and a second to upgrade gas piping were both carried out in the most proficient manner by two different and extremely courteous members of the team most ably assisted by the same apprentice, I have no hesitation in recommending this company and would certainly use them again."
Left everything neat and tidy
"Had Mayne to do the annual service on my Viessmann gas boiler for the second year running. The same engineer attended and completed the work promptly and in a friendly and efficient manner. He advised me that there were no problems with the boiler and that the in-line filter was very clean. He protected the area beneath the boiler during the work and left everything neat and tidy. I can see no reason why I won't be using Mayne again next year."
A great job
"I chose Mayne gas due to their 5 star reviews and as a way of supporting local businesses. Darren came out to give me a quote to replace our 40 year old boiler and change to a non vented system. Although the quote was for a Vailiant boiler, this was changed at our request to a Worcester Bosch. Although the estimate was for it to take 2 days, it did run into 3 as there were problems with the wiring to the control unit which eventually had to be completely rewired by Jacob the fitter who was a smashing lad and obviously a extremely competent technician. Due to time restraints the another fitter came 2 weeks later to lag all the exposed pipework and patch up a hole in the wall. from the old overflow pipe. Water pressure currently in the shower is amazing! Overall not the cheapest quote but an excellent job all-round."
Efficient receptionists
"Rang Mayne who service my boiler due to fault . Efficient receptionists , Amy .sent out engineer Jordan ordered part required , Unfortunately other parts required , Jacob sorted . Boiler back in action . Thank you ."
Another Great Experience
"Mayne Gas’ engineers visited to carry out the annual service of our gas boiler - the engineers arrived on time and spent time servicing the unit and providing information about its condition. Mayne Gas installed the central heating system some time ago now and I have used them ever since to maintain it. The service received is unfailing of great quality for a realistic price. The admin team are as good as the engineers so the whole process is reliable and efficient. On a side note, we thought it was terrific to see a lady training to be one of Mayne Gas’ engineering team - she accompanied a gentleman who was the lead engineer and having three daughters we thought it was refreshing to see this kind of opportunity being provided in this industry."
Carried out a meticulous service
"Mayne's have recently completed the annual service on our Vaillant boiler.
Charlie, the engineer, carried out a meticulous service and afterwards clearly explained what work had been done and the various readings that he had noted in the service record.
The office staff also deserve a mention as they were helpful and efficient in arranging the service appointment."
Quite clearly very experienced
"The level of service received from the initial enquiry to the work being completed was professional throughout. Shaun our engineer was prompt, polite and extremely patient with my 94 year old Italian mother in law! He explained what he was doing and why and was quite clearly very experienced, would have no problem in recommending Mayne Gas Heating to others and have indeed done so many times. Well done Darren and the team."
Very pleased with the lads, the work, and their attitudes
"We had the old heating system replaced. Darren called round to quote us we agreed Then 26th August 2021 the work started the guys that came were Charlie and Jacob, they were on time, firstly they laid sheets down to protect the floors, after every point of the job they hoovered all the mess up. They removed all old pipework and kept us informed of their progress. On the 27th August 2021, they arrive again on time and finished completion of the job filling holes which were there from old pipework they removed the immersion tank, they tested the heating to ensure all was working OK, myself and my husband were very pleased with the lads, the work, and their attitudes in our opinion they are assets to your company and deserve to be told so. Thank you guys we are very pleased customers. We would recommend Mayne to others Thank you"
Absolutely delighted with the work
"We needed a gas fire and all associated pipework removed. Having agreed the quote we arranged a date for the work. The two engineers, Jake and George, arrived at the agreed time. They were pleasant and considerate. Covers were laid out to protect the floor and furnishings. Within a short space of time the work was completed, the gas fire was gone, the pipework round the outside of the house removed. Matching facing bricks were used to brick up the outside hole and the internal fireplace was bricked up. All the debris was removed, the hearth and surrounds vacuumed and the room left immaculate. We were absolutely delighted with the work."
The most considerate of skilled engineers
"We needed a gas fire removed from our lounge and the pipework taken from round the outside of the house. Having accepted the quote Jake and George turned up at the expected time and were very pleasant. Within a short space of time the work was completed and the outside brickwork replaced. The old fireplace was then bricked up. We had expected some mess....soot etc., but the job was done with care and consideration. All the debris was removed, the hearth and surrounds vacuumed and the room left immaculate. A promise to return the next day to plaster the internal brickwork was fulfilled and once again every precaution was taken to return the room to normal. Thank you Jake and George for a job well done."
One happy customer 😊
"We had our new boiler installed last week what a perfect choice highly recommend this company the guys who came to install it were brilliant very friendly and polite left no mess at all well done guys!!! would advise anyone to use them one happy customer 😊"
We highly recommend this company
"We highly recommend this company. They have just removed our old heating boiler and installed a new one in a different location in the home. Perfect job done. Within a week of accepting the quote worked commenced. Great customer service, friendly and helpful team. Nothing was too much trouble from them, spent time at the end making sure we understood how to use the controls etc. Neat and tidy workers, they came on time. Will definitely use Mayne Gas Heating again in the future. "
We are glad we went with Mayne
"We had our annual boiler service last week. Shaun arrived in the morning as arranged and completed the job efficiently. He wore a mask and was careful about cleaning up after the job was finished. We are glad we went with Mayne to install and maintain our boiler."
Great customer service
"We highly recommend this company. They have just removed our old heating boiler and installed a new one in a different location in the home. Perfect job done. Within a week of accepting the quote worked commenced. Great customer service, friendly and helpful team. Nothing was too much trouble from them, spent time at the end making sure we understood how to use the controls etc.
Very neat and tidy workers, they came on time. Will definitely use Mayne Gas Heating again in the future."
Very neat and tidy workers
"We highly recommend this company. They have just removed our old heating boiler and installed a new one in a different location in the home. Perfect job done. Within a week of accepting the quote worked commenced. Great customer service, friendly and helpful team. Nothing was too much trouble from them, spent time at the end making sure we understood how to use the controls etc. Very neat and tidy workers, they came on time. Will definitely use Mayne Gas Heating again in the future."
If you need help call Mayne Gas Heating you will not be disappointed
"If you need a plumber look no further than Maynegasheating, this company deserve five star plus in all aspects of care ,efficiency ,and customer service. Unlike some companies no job is too small for them to care. I was experiencing trouble with my toilet ,the flush system would not stop so consequently water was running all the time. I contacted my landlord who arranged for this company to come and repair the toilet. Within one hour I was contacted by a very caring lady called Yvette who told me that a plumber would be with me within an hour, in less than this time Jacob arrived ,what a very cheerful and efficient man he is. He diagnosed the problem within minutes of arriving and proceeded to rectify the problem, he carefully explained to me what was wrong and how he was going to repair it. He dismantled the cistern found the fault, and repaired it. He spent time making sure it had stopped leaking and left everything tidy.
I am a very elderly lady and so consequently remember good old fashioned service, what a pleasure to find this still exists. A young man who takes a pride in his work and is a wonderful advertisement for this company. .
If you need help call Maynegasheating you will not be disappointed ."
Nothing was to much trouble for them
"Excellent company to deal with, brilliant workmanship from Jordan,Jacob,Alice and Jake,overseen by Steve and Darren. During the five days we had then with us they were Extremely polite,clean and professional nothing was to much trouble for them. We would highly recommend this company."
Polite friendly and professional
"Fantastic company all the staff are a credit to the company from the ladies in the office to the fitters.
Had a new combi boiler fitted and they arrived on time and finished on schedule.The fitters were polite friendly and professional at all times.
Thank you."
The service was second to none
"We had our Boiler replaced recently after problems with our old one . From the investigation to the quote and final installation the service was second to none . Darren aided us with an idea to keep some heating on . Jacob who installed it was a very hard working very polite and considerate young man a credit to the company and would welcome them back anytime . Thanks again Maynes for the brilliant prompt service ."
Prompt, efficient, polite and informative
"Needed a new gas fire. Shaun came to check chimney was o.k. and ask what type of fire we wanted, picked fire and got it ordered. When fire came in stock, got a date and time organised. On the day Shaun was prompt, efficient, polite and informative. Very happy with whole job. Highly recommended company."
The engineer was amazing
"Our boiler needed servicing and ignition switch needed replacing, As the boiler is not in its first flush of youth we could.not get the spare part, the engineer was amazing and managed to fix the problem. Prompt service, arrived when he said he would, very helpful and a good job. Will definitely use again and recommend highly."
Would recommend them to family and friends.
"Although I only had 5 radiators replaced the work was carried out to very high standards. Charlie arrived with his apprentice George, they worked very efficiently. Ensured every thing worked properly before leaving. The rooms are now a lot warmer we definitely feel the difference. Unfortunately I had to call them back on Thursday to see to a small leak, I called at 11am after work, Charlie arrived with-in 30 mins, problem was quickly sorted, took his advice and left floor boards up for 2 days to let underfloor dry out, this is all good now. Thank you Charlie & George, and everybody at Mayne. I have used this company previously will continue to use them and would recommend them to family and friends."
Service was A1 professional and would highly recommend this firm
"Had a couple of redundant and safety condemned gas heaters removed and the old flu holes bricked and cemented up.
The engineer clearly explained the situation with redecorating, and the remaining old pipework set in the concrete floor not removable after capping off but didn't mind was hardly noticeable anyway.
For me,the service was A1 professional and would highly recommend this firm."
Pleasure dealing with
"I have just had a new Vaillant boiler put in by Mayne as I am having a new kitchen fitted soon and wanted a boiler that can be put in a cupboard, while they were here we also had a vertical radiator in the kitchen and large radiator in the conservatory.
They also removed the old existing domestic tank put a new slimline stainless steel cylinder with all pipe work and controls
All work was carried out expertly and with respect and courtesy as to the times we are living,
the plumbers were very clean workers and incurred no mess at all and they all made sure we were happy with the work carried out and was of the highest standard we were pleased that they didn’t smoke and no bad language was used.
Jacob, Jordan & George are a credit to Mayne plumbing they are friendly and excellent workers nothing was to much trouble.
My husband initially wanted a higher KW boiler but Darren Mayne was sure we didn’t and explained why and we both have to say he was right and the boiler works very well and the bungalow is lovely and warm and the boiler is very quiet.
All in all I would highly recommend Mayne heating and it was a pleasure dealing with them."
I’m grateful for Mayne
"Absolute professionals fixed a gas leak from my job initially. Then I had problems with my toilet leaking also fixed. All within a timely manner and prompt. Having called quite a few companies in Grimsby and being told 3/4 week waiting lists. I’m grateful for Mayne for not giving me the run around."
Excellent customer service
"I had a new Vaillant ecofit Sustain condensing boiler fitted by Mayne Gas Heating's two very efficient and likeable engineers on the 22nd of March 2021, it was completed within a day with the old boiler removed and kitchen cleared of rubbish. Having used the company for many years for services to my old boiler and been extremely pleased with the service I have no hesitation in recommending them at all. Thanks again Darren, Charlie and Jacob"
Polite & courteous
"Had an issue with my boiler and after a quick 'Google' I found Mayne. Excellent reviews and a further recommendation by a friend prompted me to contact them. From initial contact to job completion, a thoroughly professional service. Jordan was our engineer and was polite & courteous, COVID safe and upon completion he gave us a thorough breakdown of the work completed and the tests he had done (reasonable price too!). Can't recommend him and Mayne enough. Will be using them for my yearly service from now on. Cheers."
I found the whole team to be a pleasure
"A first class service from this excellent firm. From Darren's initial visit to saying goodbye to Charlie, I found the whole team to be a pleasure to have in the house. They took the trouble to explain what was going on at all stages, arrived when they said they would and all worked exceptionally hard. They observed all the necessary Covid restrictions and dealt with the one hiccup which occurred with the proficiency and good humour which seem to be the Mayne hallmark. I would recommend anyone to check them out."
Always very professional
"Always very professional. My jobs are usually "bitty" and they are more than happy to accommodate me. Efficient, no time wasting and reasonable charges. Would definitely recommend to anyone needing a plumber or heating engineer or safety certificate."
Very good customer service
"Excellent company. Always very good customer service. I use them for odd plumbing jobs and gas safety certificates and they are always very efficient and no time wasting. They are happy to take on the little jobs or bigger jobs in stages if you are doing up a property. Reasonable charges. Would definitely recommend."
Our first port of call
"Our boiler failed on 28th January. The installation team arrived 08:30 on Tuesday 9th February to replace the boiler and 11 radiators, and departed 17:30 Wednesday 10th. The installation was carried out in an exemplary and delightful fashion - I cannot imagine a team being more assiduous, polite, professional, thorough, competent and thoughtful. We are very pleased with the way in which the installation was carried and the resulting new system - it is significantly better than the old!
Our dealings with the company from start to finish have been excellent, from advising how best to deal with the failed boiler and the system as a whole to final installation and follow-up. A pleasure to have met them - they'll be our first port of call next time."
Gem of a company
"Mayne Gas Heating have simply got it right! Darren and his whole team provided an efficient,friendly and professional service from start to finish. After a leak, which left us without running water, Darren came to our aid, quoted and completed the work, on time and on cost. A rare occurrence indeed. Highly recommended."
Took place with enthusiasm
"We recently employed Daz Mayne heating engineers to fit a combi boiler system whilst removing all unwanted parts from the old boiler system. Having been recommended by my daughter , Darren Mayne duly arrived and explained very comprehensively the system which would be better for my needs and why . He gave us a price within a few days and a date for the fitting was arranged. Three of his engineers Jordan,Jacob and George arrived with all the parts required and proceeded with the installation. All this work over two days took place with enthusiasm being keen to answer any questions we had and after the installation explained every thing we needed to know and stressed they were accessible at any time to resolve any problems we may have along the way. The very polite young men could not have been more enthusiastic and keen to help in any way. I cannot thank them enough for their efficiency and without doubt a credit to the company, in conclusion I would not hesitate to recommend this Daz Mayne heating engineers to anyone.
Chris Jenner - Keelby."
They were exceptional
"I telephone Mayne Gas Heating for advice on a new heating and water system. Darren Mayne was extremely helpful and arranged to come that evening. The following day we received a quotation and with two working days they came and installed a new boiler. We were fitted in as an emergency as we had no hot water or heating. They completed the job in two days and they worked very efficiently and to a very high standard. I would have no hesitation in recommending this firm, they were exceptional."
Would not hesitate to use them again
"We have just had our first boiler service since it was commissioned by Mayne in 2020.
We were impressed with all the work that we had done at the same time which included the boiler and a lot of plumbing.
We would not hesitate to use them again and as we looked at all reviews before deciding who to contact we would like to thank others for accurate, honest comments -as is this feedback!."
Very pleased and would recommend Mayne to anyone
"Mayne was recommended to me by my sister and i was so pleased with their work. Charlie and another young lad arrived on time to do the work, They were lovely lads, who did a lovely job. Made sure everything was working as it should before leaving. Very pleased and would recommend Mayne to anyone."
A lovely bunch of guys
"Replaced the boiler, very reasonable price. A lovely bunch of guys, nothing is too much much, very well mannered, even did a good job cleaning up after themselves. I use them every year for a boiler service, so I've met a few different workers and they are always very polite. Very happy to recommend."
Excellent, very clean, friendly and tidy workers
"The two lads that attended was excellent, very clean, friendly and tidy workers, made sure everything worked as it should before they left..from booking to finishing the job I would highly recommend mayne heating."
I only wish I could post pictures with the review because everything looks great
"I found Mayne Gas Heating searching the web and was impressed with the many good reviews. From home inspection, quotation and central heating/boiler installation the company not only lived up to those reviews but in my opinion exceeded them.
I received multiple quotations but Mayne Gas Heating was comprehensive, detailed and easy to understand. I required 8 new radiators, new combi boiler, removal of old boiler (bedroom cupboard), and removal of the loft water tanks.
The installation team of Charlie, Jordon & Jacob completed the work within 3 days (heat & hot water available 2nd day) and performed a very professional job. I only wish I could post pictures with the review because everything looks great. It is what you cannot see which really impressed me. My closet in the bedroom has doubled in size with removal of the old hot water tank and the many pipes. A comprehensive removal and not just a basic removal. Even the outside wall bricks used to complete the flu was a pretty good match. Many thanks to the installation team.
Darren, the office staff and the installation team performed a very professional install and for that reason award them maximum 5 stars. I highly recommend Mayne Gas Heating and will have no hesitation to use them again in the future.
I forgot to mention COVID! Not once did I have to ask the installation team to wear masks or be careful. They were prepared before entering the house and maintained/respected health, safety and distance at all times."
I would love them to be my grandsons
"I have had the misfortune to lose my gas boiler on what has turned out to be the coldest spell weatherwise for a very long time. Thank you Darren for the prompt help given and for sending me Jordan and George to install a new one . They really looked after me and i cannot praise them enough i would love them to be my grandsons. Thank You"