Reviews of our Plumbing and Heating Services
We pride ourselves on being trustworthy, hard working and experienced professionals within the plumbing and heating industry but don’t just take our word for it!
All of these reviews have been collected by genuine customers across Grimsby, Louth, Lincoln, Scunthorpe and Hull.
Some reviewers prefer to remain anonymous but all these reviews are verified as genuine and can be viewed on their original platform by clicking on the link within each review.
Clicking on an icon below will take you to that feedback site where all of our excellent reviews can be seen to give you confidence to call us with your requirements.
We aim to please!
First Class
"I have just had installed a new boiler and shower, the quality and service I received from Darren and his team was first class, Charlie and Jacob who installed it all were superb and a credit to the company , I would recommend the company to anyone.
Many thanks."
Posted by Philip Flesher on: 22/12/2020
Very polite
"The engineer came within the time specified to service my boiler and did a detailed job. He was very polite and stuck to the covid rules, I did not have to wait for days for this to be done as the lady on the phone I spoke to when I rang booked me in the next day."
Posted by Denise White on: 22/12/2020
Great service
"Darren and his team have been looking after my portfolio of rental properties for a number of years now.
They always keep me up to date and legal by sending me Service and gas safety check reminders to let me know when they are due. Great service."
Posted by Allan McCartney on:20/12/2020
Polite, friendly and efficient
"The engineer was very polite, friendly and efficient. He took care regarding Covid . I was happy with the work carried out and would recommend Mayne gas to others."
Posted by Customer on: 16/12/2020
Friendly receptionist
"Friendly receptionist, quick and professional."
Posted by Krzysiek K on: 15/12/2020
Excellent standard
"The lads from Mayne arrived within the allocated time slot and followed all covid protocol. They were efficient, friendly and the job was completed to an excellent standard. We'll done and many thanks."
Posted by Customer on: 15/12/2020
Nothing but praise
"I recently had a new gas boiler installed by Mayne and it went very well the two installers were brilliant Jordan and George. They worked very well in bad weather on my roof nothing but praise"
Posted by John Taylor on: 09/12/2020
Wouldn't hesitate to recommend
"Just had a new boiler fitted by Mayne, from the girls answering the phones, to Darren with his help and advice to Jordan and George who fitted the boiler with care and professionalism, and helped us with how the boiler and new thermostat worked (top guys). A company I would use again and wouldn't hesitate to recommend, thanks again Mayne"
Posted by Brad Rowbotham on: 04/12/2020
Remove / Install Complete Central Heating System
"After recommendation from a family member and from 1st discussions to completion, the removal and installation was carried out to a very high standard. Over 3 days Charlie Jacob George and Jason worked tirelessly to complete and nothing was too much effort. They explained everything to me as they went along. I have no hesitation in recommending Darren and his team. Well Done."
Posted by a customer on: 25/11/2020
very professional company
"The fitter who serviced my boiler arrived in the allocated time was very professional and polite abiding by all the COVID-19 regs and done a very thorough job checking and testing all the radiators were operating correctly he also checked the flue outlet in the loft, this company has serviced my boiler from the beginning and I will continue using them as they are a very professional company.
Thank you."
Posted by Colin Mcardle on: 25/11/2020
Excellent service
"Excellent service very professional, turned up on time, all Covid measures in place and fixed my boiler
Highly recommended"
Posted by Alison Sapcote on: 25/11/2020
The Mayne thing is customer service
"I recently had an entirely new gas central heating system installed. The survey was carried out less than 12 hours after my initial enquiry and the quote was supplied within a week. Charlie Smith and his young team did an excellent job with the installation. It was completed on time, so far everything is working well and I'm happy with the quality of the workmanship. The lads were punctual, polite and, on the whole, tidy workers. A couple of issues arose involving accidental damage to my property but these were rectified. Overall, the customer service was very impressive."
Posted by Jennifer Norman on:23/11/2020
Superb service from start to finish
"Superb service from start to finish.
We had a new boiler installed and a new immersion tank
It was a complicated job as we have an ancient one-pipe heating system and we have never been able to get hot water independently from the boiler without having the heating on.
Darren came and assessed the work needed and it was absolutely no problem.
We were allocated 2 days for the work and Darren arrived to oversee everything on the day with Matt, Charlie and George and the lads stayed for 2 days solid - Matt came back on the third day to finish off the cosmetic stuff
There was no nipping off to fit other jobs in between
We are now toasty and have independent hot water
Plumbers for life
Highly recommended."
Posted by Janette Webster on:28/10/2020
So pleased we chose Mayne and can recommend to anyone.
"We needed a new boiler but were unsure what we needed to do with minimum of fuss.
Dean advised us from first visit and explained everything , provided the quotation when he said and we had the boiler and new cylinder fitted on Monday and Tuesday this week
Charlie and his 2 assistants George and Jacob all did a fabulous job. House is toasty warm now.
So pleased we chose Mayne and can recommend to anyone."
Posted by Elizabeth Daniel on: 18/11/2020
I am well satisfied
"New boiler fitted recently, no mess, work done quickly and professionally by very nice young man. Price was very competitive and I am well satisfied."
Posted by Pat Turner on: 18/11/2020
Now the bathroom is my magic space.
Mayne has to be the best company I have employed in years. Jordan and George were so efficient, thorough, polite and professional. They made the job seem effortless, plus it was very reasonably priced. The results were far beyond my expectations and I am thrilled to bits with the look of my new shower tray and cubicle. From the first visit from surveyor Steve, the whole experience has been seamless. All the staff, from office to site, have been first class and thank you lads for observing the safe distance and mask wearing rules. I felt very safe in your hands. Thank you also for wearing shoe protectors and for all the dust sheets on the floor. What a smashing job, I could recommend Mayne to the world!
Posted by Estelle on: 17/11/2020
five star
"Definitely get five star from me. From getting the quote from boss. To the two lads who did a great job. And very clean job"
Posted by Richard Bland on: 04/11/2020
What a pleasant change
"What a pleasant change. I rang, booked and paid for a service. I received a copy of all the details and timings. Then on the date and time specified a very pleasant Mayne engineer knocked on my door and serviced very well my air source heat pump and associated parts. Cleaning all the way, covid safe. Left no mess and was an excellent representative of this company. I would recommend these to anyone. Plus they were also alot more reasonably priced than others I had contacted."
Posted by Debbie Plant on: 02/11/2020
"Working with Mayne Heating was a pleasure, nothing too much trouble, both Director and a staff member were very patient and allocated time out of their busy schedules to answer all my questions and requirements. Both had a friendly manner as well as being professional."
Posted by QMS on: 29/10/2020
I am very pleased
"It’s not the best time when you need a new boiler but after contacting Mayne and speaking to Darren, the process was quick and easy. I am very pleased with everything from start to finish. From the quote and finance options to the actual installation. I was kept informed and nothing was too much trouble. Matt who installed my boiler was professional and did a fab job. I appreciated him wearing shoes coverings and cleaning up after the job was finished. I wouldn’t hesitate to recommend mayne to anyone."
Posted by Kerry K on: 29/10/2020
Hot water cylinder replacement
"We accepted a quote from Mayne Gas to replace two old water cylinders with a modern unit and we were booked a day and a half within two weeks of acceptance. Charlie and George arrived promptly and both were polite and worked tirelessly so that within the first day we had both hot water and heating back. Everywhere was left clean and tidy and i would have no hesitation in both recommending the company and use them again, thank you to Darren and all the team for a fantastic job, you should be very proud of how your guys approach their work in these difficult times."
Posted by Adam Gray on: 28/10/2020
Trustworthy service
"Cannot fault this company ... engineers attend when they say they will. They work quickly and efficiently, are extremely polite and helpful but so are the ladies in the office ... this company simply imbues a sense of trustworthiness and honesty and that, to my mind, is priceless."
Posted by a customer on: 28/10/2020
Polite workmen
"Maynes fitted our boiler a couple of years ago and came back to complete our annual service last week. As always, prompt and efficient service and polite workman. I have no hesitation in recommending Maynes."
Posted by Diane Greenfield on:28/10/2020
Very good service
"Very good service and and attitude of the engineer.
Very helpful in the carrying out of the service of the air pump.
The engineer had a full knowledge of the equipment and the service required."
Posted by Duncan on: 28/10/2020
Five stars
"This Customer posted five stars"
Posted by Simon Toyn on: 26/10/2020
extremely satisfied
"We had a gas stove/fire serviced recently, the gentleman was very polite and kept us informed throughout and also adhered to all the covid rules.
Overall we were extremely satisfied with this company and would use them again and also recommend them to friends"
Posted by Barry Kendall on: 26/10/2020
highly professional
"We have worked with Mayne Gas Heating on a number of projects and have found them to be highly professional, motivated and passionate about everything that they do. We look forward to working with them in the future and offer our highest recommendation if you're in need of their services."
Posted by James Haworth on: 26/10/2020
brilliant prompt service
"We had all our radiators replaced and a power flush of the full boiler system to get our system up and running very well again , Thanks to the two lads who did this work Charlie and his apprentice Jacob . They worked extremely hard and efficiently over two full days . So polite and clean in all their work . They are a credit to the company and would welcome them back anytime . Thanks again Maynes for the brilliant prompt service ."
Posted by Dave Lewis on: 26/10/2020
highly recommended
"This company was hired to replace the central heating system in my home. The floor standing boiler was replaced with a combi boiler, and all the radiators and pipework were also replaced. The work was completed very quickly and to the highest standard. I will definitely have this company again to do any other works on the house. Cannot recommend highly enough 10/10"
Posted by a customer on: 20/10/2020
Cannot recommend highly enough 10/10.
"this company was hired to replace the central heating system in my home. the floor standing boiler was replaced with a combi boiler, and all the radiators and pipework were also replaced. the work was completed very quickly and to the highest standard. i will definitely have this company again to do any other works on the house. cannot recommend highly enough 10/10."
Posted by Simon Toyn on: 20/10/2020
Great service!
"We have replaced our central heating boiler with a model recommended by Darren Mayne and we are delighted with the results, previously we have never had enough heating to all areas of our large house despite a large boiler recommended by the previous supplier, Darren and his team diagnosed that there was a fault in the pipework and have changed this with a great improvement in the heating performance. Darren kept us update at all times with the issues to avoid a nasty surprises with the bill and I am please to say that the invoice was exactly as originally quoted. Great service!"
Posted by a customer on: 17/09/2020
We have had no problems
"Mayne installed our boiler three years ago. They did a full overhaul of all the radiators, and modified the control equipment. We have had no problems since. They continue to do the annual service."
Posted by Michael Smith on: 14/09/2020
Service was delivered on time
"Charlie from Mayne Gas fitted a Nest thermostat. It was a very professional job and whilst the installation was not as straightforward as expected Charlie took a great deal of time and care to make sure it was right. He neatly finished off the unavoidable slight disruption to the tiles from removal of the old control panel and the fitting of the new one. It was almost impossible to see where the work had been undertaken after he had finished it.. Service was delivered on time and in a friendly way. Charlie took time to show me the basics relating to how the Nest worked which was helpful. Whilst Charlie was the engineer on site it would be remiss not to mention the members of the admin team at Mayne Gas who efficiently arranged appointments/invoicing etc"
Posted by Phil Houlden on: 03/09/2020
Really Great Job
"Charlie from Mayne Gas fitted a Nest thermostat for me. The job was not as straightforward as anticipated but Charlie persisted until everything was in order and working well. The service was first class - Charlie even made good the inevitable disturbance to some tiles at the point where the old control panel was removed and the new one fitted - it was almost impossible to see any disturbance after he had finished. The admin team at Mayne Gas dealt very efficiently with the appointment/ invoicing arrangements. All in all a really great service delivered in a professional and friendly manner and at a reasonable price. Phil"
Posted by a customer on: 03/09/2020
Very Efficient
"I just feel I want to commend the young man Jordan whom came to service our boiler today. On arrival it became very obvious what a polite manner and lovely disposition he had. He carried out the boiler service in a prompt clean manner and gave me full feed back with regards to the condition/parts of the boiler - I have to say I've never had any kind of feedback after a service like this in the 13 years. I can only say your company is all the more better for having such a skillfull polite employee whom got on with his job to his highest standard and feel he deserves the recognition. Oh yes he also reminded (me minus the beard of course) of Olly Murs 😉"
Posted by a customer on: 12/08/2020
New boiler and radiator fitted
"Received an e.mail to let me know boiler was due its annual service. Contacted the office to arrange a visit.Engineer turned up as planned introduced him self as Jordan came in and got down to work. Unfortunately it was past its sell by date after 25 years can't grumble. Jordan said he would arrange for survey to be done.Phone call from the office with a time and date and it would be Darren to do the survey. Along comes Darren on time introduced himself. Its nice to have someone with a lot of knowledge and experience what he suggested was just the ticket. We also wanted the radiator in the hall replacing no problem Darren said. After taking everything into account he said I will send you two quotes in a couple of days as he was not in the office the next day sure enough two quotes turn up in my inbox. I rang the office to accept one of the quotes the young lady said Darren would call me back which he did to discus which one we where going with. He said if he could get the boiler from his supplier would Thursday & Friday 23 /24 July be OK this week we agreed 23rd turned up along with Jordan and Marc who both worked tirelessly all day on both days. 100% satisfied A first class team of workers including the ladies in the office."
Posted by a customer on: 02/08/2020
In Our Opinion...
"Mayne sent us a reminder that our gas central heating boiler required servicing. We booked an appointment to have the boiler and gas fire serviced, however, just before the appointment we went into 'lockdown'. Mayne contacted us and asked if we are prepared to go ahead with the work and we agreed. On the agreed date, the engineer arrived promptly, was polite, sociable, and completed the work to our complete satisfaction. He cleaned up after himself, not that he made a great deal of mess, we all kept to our social distance and he respected our home and property. We have used Mayne on several occasions over the past year and always found them reliable, polite, and friendly. We have no hesitation in recommending them to others."
Posted by a customer on: 16/04/2020
Get Response and Very Quick
"A boiler breakdown is an inconvenience at the best of times but when it happens 2 weeks into a 12 week (at least) home self-isolation, because of the coronavirus virus, and the Easter Bank Holiday only 3 days away, it becomes somewhat more than an inconvenience. I contacted Mayne Gas Heating Ltd. late afternoon of the 7/4/20 and spoke with Darren who called on his way home to assess the fault. (all the time maintaining much more than the recommended 2 meters distance between us) His conclusion was that the "diverter valve" was faulty and to leave it with him. In less than 24 hours the job was done and the boiler was back on. The whole episode was dealt with in a professional, a courteous, a quick, and a painless (to me) manner, for which I extend my heartfelt thanks to "Mayne""
Posted by a customer on: 08/04/2020
Very Happy
"Just had a new boiler fitted by Mayne Gas Heating. I was quoted by Darren yesterday and the team arrived to fit it today! Jason and Reece completed the job well on schedule – excellent workmanship. They were tidy, well mannered & polite. The boiler was commissioned at 3.00pm just 24 hours from quote! I can thoroughly recommend Mayne Gas Heating and their staff."
Posted by a customer on: 07/02/2020
Posted by Lydia Brumby in Grimsby on:
01/09/20Posted by Chris Hannath in Grimsby on:
28/08/20Posted by Yvette Hannay in Grimsby on:
28/08/20"We had a major problem with our heating system which wasn’t easy to locate, but the expertise of the engineers finally paid off. The problem was fixed the next working day, and we fully appreciated the speedy service once the problem was located. Our system is now working perfectly thanks to Mayne. Many thanks to all the engineers involved and well done Mayne on providing a first class service. I would thoroughly recommend Mayne without any hesitation."
Reviewer in Grimsby 27/08/20"We called mayne gas heating as our boiler wasn’t working. We have used them before & yet again they got the problem sorted quickly & efficiently. They were extremely helpful on the phone & we had an engineer with us within the hour. He quickly diagnosed the problem, gave us a quote & started fixing it. All done & working within a couple of hours of our phone call!! Absolutely fantastic service. Highly recommended!! Thanks again to Darren & his team!"
Reviewer in Grimsby 17/08/20"We are delighted with our experience with Mayne Gas Heating from first contact to completion and follow-up call. We have been living with an elderly relative because of COVID 19, so did not have an existing relationship with local tradespeople. When a leak occurred, we decided it was a good time to change the ageing boiler and some radiators. Mayne responded quickly to the leak, sending someone to assess the job and prevent further leakage. The next day Darren Mayne came in person. His advice was very sound, and he came up with a very reasonable quotation for the work. The two-man team who carried out the work could not have been better - they did a very good job, were friendly, polite and neat, and finished everything on time. Everyone who came to the house was sensitive about the need to protect our high-risk relative from any COVID risk, wearing masks and respecting social distancing. We shall certainly use Mayne again."
Reviewer in Grimsby 09/08/20"Firstly prompt answering of my phone call by a polite lady who was professional and courteous. The chap who came to quote me for the work was very polite and friendly.
Reviewer in Grimsby 24/7/20Posted by R G in Grimsby on:
27/5/20Posted by Roger Munn in Grimsby on:
20/5/20Posted by John Cleator in Grimsby on:
14/5/20"A friendly local company, who replaced our old boiler during the Covid-19 lockdown as we had no heat and no hot water. A fast efficient job with clear directions to protect them and us from infection. We will highly recommend them to others."
Reviewer in Grimsby 29/4/20Posted by Colin Thackwray in Grimsby on:
17/4/20"When the boiler broke last week, in the middle of the current lockdown and furlough situation, I was very dubious whether I could find anyone to take a look at it ! However I needn’t have worried because the team at Mayne’s were able to respond quickly to the challenge and after identifying the problem (which proved to be an expensive fix to a very old boiler), they managed to source, install and have a brand new boiler operational within 48hrs. A superhuman effort by all the crew in difficult circumstances – well done and many thanks – my compliments for your dedication, courtesy and professionalism.."
Reviewer in Grimsby 11/4/20 27/3/20Posted by Daphne Asher in Grimsby on:
13/3/20Posted by Nige James in Grimsby on:
4/3/20Posted by Jack Mann-Ballard in Grimsby on:
4/3/20"always a pleasure- prompt efficient and well mannered."
Reviewer in Grimsby 4/3/20Posted by Paul Hutson in Grimsby on:
27/2/20Posted by Mills Shaun in Grimsby on:
26/2/20Posted by Brad Rowbotham in Grimsby on:
23/2/20Posted by Chris Humphrays in Grimsby on:
21/2/20"Yet again 5 star service from this gas plumbing business - in brief we had a heating system failure which turned out to be a downstairs leak, they came out very quickly and when it was diagnosed as a larger job they fitted it in on a Friday, offering a very reasonable quote for a large job - re-routing the heating via the upstairs piping with minimal disruption and mess. Great service, completed promptly and they continue to turn up when they say they will!"
Reviewer in Grimsby 20/2/20Posted by Paul Willis in cleethorpes on:
17/2/20Posted by Charlii Gledhill in cleethorpes on:
17/2/20"Same good service as ever :) , we have always used these guys , and in all jobs done
Reviewer in Grimsby 16/2/20"1st class job by maynegasheating leaking radiator no heating engineer did a 1st class job highly recomended"
Reviewer in Grimsby 10/2/20Posted by Stan Lubner in Grasby on:
8/2/20"Had a new boiler fitted last week by Charlie & Kevin. Service & professionalism was excellent! Would highly recommend!."
Reviewer in Grimsby 3/2/20"From the original quote to final completion was seamless. Very good, prompt and clean workers.
Reviewer in Grimsby 31/1/20"Just recently had the full works done.new boiler 22mm supply ,pipes and rads.from the outset Darren mayne was very informative, friendly and down to earth.The communication on product info and installation was first class.the great workmanship left me with a quality job, all at a very fair competitive price. Most importantly Mayne heating can be instantly contacted , unlike some major companies."
Reviewer in Grimsby 26/1/20Posted by Russell Thrower in North Lincolnshire on:
24/1/20Posted by Mike Chase in North Lincolnshire on:
23/1/20"Had a problem with my air source heat pump matt arrived in good time and resolved it, working fast and efficient many thanks!!"
Reviewer in Grimsby 22/1/20Posted by Andrew Cramer in North Lincolnshire on:
17/1/20"Excellent service including phone support when BG let us down and the boiler packed in. Very friendly and knowledgeable engineers sorted the issue promptly and left the area clean and tidy. Will certainly be using for future plumbing work."
Reviewer in Grimsby 16/1/20Posted by Susan Crow in North Lincolnshire on:
15/1/20Posted by Alf Lee in North Lincolnshire on:
14/1/20Posted by Alf Jobling in North Lincolnshire on:
5/1/20"Darren and the team we’re amazing with my parents. I organised then from another part of the country. They provided impartial advice about replacing my parents old boiler, how it will be done and how long they could expect it to take. The engineers arrived on time, worked through the day to get the job done. They kept me up to date with everything, and we’re very respectful and pleasant to my parents. I can’t thank Darren and the team enough for all that they did. Highly recommend them as they are honest, reliable and trustworthy more importantly they arrive when they say they will."
Reviewer in Grimsby 2/1/20"We had our caravan boiler serviced by two very pleasant and courteous engineers. They arived on time and were very knowledgeable.
Reviewer in North summercoates 2/1/20Posted by Andy in North Lincolnshire on:
1/1/20