2023

2023 Customer Reviews

Customer reviews of our Plumbing and Heating Services

We pride ourselves on being trustworthy, hard working and experienced professionals within the plumbing and heating industry but don’t just take our word for it!


All of these reviews have been collected by genuine customers across Grimsby, Louth, Lincoln, Scunthorpe, Hull and surrounding areas.


Some reviewers prefer to remain anonymous but all these reviews are verified as genuine and can be viewed on their original platform by clicking on the link within each review. 


Clicking on an icon below will take you to that feedback site where all of our excellent reviews can be seen to give you confidence to call us with your requirements. 


We aim to please!   

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Google reviews | Mayne Gas Heating

Great service as always

"Great service as always. Always have confidence Mayne Gas Heating can be relied upon to do a first class job" 

Posted by A customer in: December


Plumbing Professionals

"Plumbing Professionals, polite and courteous, turned up when they said they would. very pleased with the initial survey and advice, removed and replaced the boiler ,as well as commissioning. did a great job, many thanks would highly recommend these guys." 

Posted by Dennis Wright on: 21/12/2023


Fair & reasonable pricing

"Excellent service, fair & reasonable pricing, quotations received prior to commencing work. Lads arrive on time & date as agreed. Very knowledgeable, courteous, efficient & tidy. Charlie excellent

Posted by Alan Fox on: 07/12/2023


Efficient clean and tidy

"I’ve used Mayne gas heating for over ten years always arrive on time very efficient clean and tidy highly recommended." 

Posted by CL on: 29/11/23


First choice every time!

"Came quickly when the boiler wouldn't turn off, identified the problem and sorted it within an hour. Thoroughly professional, skilled and capable of solving problems effectively. First choice every time!" 

Posted by Andy Howlett on: 29/11/23


Restored my faith in the plumbing industry

"They have restored my faith in the plumbing industry after being let down by other companies. A professional job done within a day involving removing and replacing an asbestos waste pipe." 

Posted by Anne Stones on: 17/11/2023


Excellent and capable staff

"Thoroughly professional, effective and efficient! Great advice and support. Excellent and capable staff. First class job." 

Posted by Andy Howlett on: 13/11/2023


Engineer professional and polite

"2nd Year of using Mayne for our boiler service would highly recommend.  Engineer professional and polite.  Cant see us using anyone else in the future." 

Posted by Karen Young on: 07/11/2023


First class service

"Rang at short notice for a quote for works, received a first class service throughout from initial contact through to completion of work. Thank you!" 

Posted by a Customer in November.


Impressed instantly by the professionalism

"I rang maynegasheating after several other plumbing companies couldn’t be bothered to turn up,I’ve never used Mayne before but was impressed instantly by the professionalism of the woman on the phone who booked me in for a surveyor to quote for the job, Darren turned up on time and within the hour of him leaving I had my quote, the guys that attended did the work very professionally and cleanly and I’m very happy with the professionalism and service I received." 

Posted by Richard Smith on: 05/11/2023


Very professional and reliable service

"Called Darren after boiler started leaking and shorted our electrics. After explaining our options and what needed to be done, Darren managed to fit us in at very short notice because we were without heating or hot water. George, Sean and Mark were great - on time (8am starts), very efficient, clean, (dust sheets everywhere), courteous, and worked non-stop (bar a few well received cuppas!). We now have copious amounts of hot water and no longer can see our breath! Very professional and reliable service - highly recommended!" 

Posted by Debbie Lee on: 01/11/23


First class service

"First class service right from booking to completion" 

Posted by Dave on: 01/11/2023


Friendly and efficient

"The company are efficient and the plumbers are friendly and efficient. Would use them again." 

Posted by Valerie Harris on: 01/11/2023


Go the extra mile

"The staff at Maynes really go the extra mile to make sure that all your heating, requirements are taken care of they have just completed another annual service for us at a very reasonable price and the engineer was very polite and fastidious in his work .

When I asked them to find a new bracket for my thermostat because we had broken it , they managed to source one and posted it out to us .

Thanks very much I can highly reccomend them .

Andy Furman" 

Posted by Andy on: 26/10/23


Excellent again.

"Excellent again.

Shaun did our yearly service on our boiler & checked the radiators.

We previously had British Gas 5 star on the old system which was a waste of money.

Very happy with the service we get from Mayne Heating." 

Posted by Phil Bentley on: 25/10/2023


Top plumbers

"Very professional plumbing job! Had a new combi boiler fitted for an old Vulcan Autostat and nine new radiators for old ones. Very professional highly recommended this company. Just came in and two and a half days later new boiler tested, radiators tested and worked fine. Thank you Darron and your top plumbers for a good job." 

Posted by Andrew on: 23/10/2023


Very professional plumbing job

"Very professional plumbing job. Thank you Darren and your top plumbers for a good job" 

Posted by A Customer in: October


First class service

"First class service from making an appointment to the Eng calling. Arrived when said giving advance text. Clean and polite . Gave feed back after the service. first class work. I have used them in the past and will use them again. Keep up the good work all." 

Posted by A customer in: September


Everything left clean and tidy

"First service for our new boiler (fitted last year by Mayne), no problems, everything left clean and tidy, will see you next year, coffee and choccy biscuits will be available again!!" 

Posted by Mudterrain on: 30/09/2023


Respectful

"The engineer spent a good amount of time on my job, gave me a verbal report on leaving me, was respectful - wore overshoes and came at the beginning of his time slot." 

Posted by Mark Smith on: 24/09/2023


Engineer was polite and informative

"I needed a radiator valve replaced. I have used this firm in the past and have been pleased with the work they have done for me. I was made aware of the cost and accepted it. The engineer arrived on time, he worked quickly and efficiently and did all the work required to a high standard. Every care was taken to leave no mess and the wood floor beneath the radiator was carefully covered prior to him starting the work. The engineer was polite and informative at all times. I was very pleased with the job and the price." 

Posted by Tom Hutchinson on: 19/09/23


Excellent customer service

"excellent customer service, friendly guy" 

Posted by Karen Hales on: 21/08/2023


Timely manner

"Good customer service, thermostat fitted on day and time requested In a timely manner" 

Posted by Dave Wingate on: 18/08/2023


Wonderful job

"Arrived on time did a wonderful job and no mess" 

Posted by Stephanie Johnson on:18/08/2023


Hot water cylinder replacement

"Really good experience. The bath was removed and a new shower put in, tiling and floor replaced. the job is first class and was done quickly. Everything was as we would have wanted and it is easy to recommend this company to others." 

Posted by Rodney Higgins on: 18/08/23


Hot water cylinder replacement

"Apollon Koutlidis left 5 stars" 

Posted by Apollon Koutlidlis on: 18/08/2023


Would highly recommend

Very professional have used many times, would highly recommend

Posted by Michael Williams on: 21/07/2023


Polite and efficient

"Thank you to the engineer who fitted a new shower pump for me. He was polite and efficient and did a good job. Every thing was left clean and tidy and working well." 

Posted by S.Ellis on: 17/07/2023


Good old fashion service

"I had a problem back in March 23 were I found i needed a new boiler. Quotes were gathered and shortly afterwards Mayne heating had installed our new boiler. After a short while it developed a small problem which was sorted out very quickly, good old fashion service. So a big thank you to Darren and his team at Mayne heating." 

Posted by P Goodwood on: 22/06/2023


Courteous and polite

"Can absolutely 5* rate this company. Did precisely what I asked for in a very timely manner and they were not only courteous and polite, they cleaned up any mess (though they didn't make much) and thoroughly checked to make sure all was safe. Not the cheapest but you certainly get your monies worth. Am using again in the near future." 

Posted by Tricia Mortimer on: 19/06/2023


No fuss no mess

"Excellent service Had the boiler serviced by Mayne ,great service very clean engineer,just got on with the job,they fitted the boiler a year ago and we’ve had absolutely no issues at all.no fuss no mess and covered his shoes.excellent" 

Posted by Blade on: 31/05/2023


Will be using them again without a doubt

"Absolutely delighted. First time using Mayne and we needed a plumber urgently to fit our new kitchen tap. Delighted customer here. Was very happy with the arrival time. Only 10 mins after the start time!! Very impressed. The fitter we had (sadly didn’t get his name 😅) was friendly and chatty. Wasn’t here long either and very happy with the work carried out and afterwards. They even took the old one and the packaging, which saved us a job. Also very tidy, not much mess and he tidied up after himself. Even chatty as he left. Will be using them again without a doubt. Thanks again" 

Posted by Jason Steel on: 26/05/2023


Friendly, efficient, prompt

"Friendly, efficient, prompt boiler service. Competitively priced too compared to going back to Valiant." 

Posted by A Lashbrook on: 24/05/2023


Great team of fitters

"Cannot fault Darren and his great team of fitters after fixing a tricky underground leak in our heating system much to our relief! And then fitting two new radiators complete with new pipework, all with minimum disruption and all tidy when finished. Had a few teething problems with one of the radiators but the fab girls on the phones soon organised the fitters to come back within a few hours and rectify. In my experience I found Mayne to be a great company to deal with right from my first call and would definitely use again and highly recommend." 

Posted by JAR on: 16/05/2023


Polite and good clean work

"An excellent job done for me and my new central heating updated and replaced. Polite and good clean work from Charlie and George." 

Posted by David Ironmonger on: 20/04/2023


Staff are always approachable

"I have dealt with this firm for a long time and as of this last service still have no problem booking my boiler service next year, I have always found staff are always approachable also have no problem paying up front." 

Posted by John Pearce on: 25/03/2023


On time and professional

"Mayne Gas arranged our annual boiler service in a timely way, and were on time and professional on the day. Well done." 

Posted by Paul Hutson on: 25/03/2023


Timely and efficient

"Excellent service again. Timely and efficient" 

Posted by Andy Collins on: 24/03/2023


Very professional

"Had our boiler serviced very nice young man who came , on time and polite kept us informed as to what he was doing.. Excellent service , very professional . definately five star ." 

Posted by Neil Brown on: 19/03/2023


Impressed by everyone's professionalism and work ethic

"This was the second time I had employed Mayne Gas Heating to carry out a gas boiler replacement. They are the preferred company used by Vaillant as installers of their products. This time it was a much more involved operation, requiring not only the conversion from an open, vented system to a sealed condensing combi system, but also replacement of all the radiators. From Darren's initial survey to the final testing and clean up by Charlie's team of engineers, I was impressed by everyone's professionalism and work ethic. As a previous reviewer stated, they maintained a constant level of work, without stopping for unnecessary breaks. As a result, I was left without heating & hot water for the barest minimum of time. Over all, as pleasant and pain-free an experience as it could be. Good job!" 

Posted by a customer on: March


All round excellent service and I would recommend to anyone.

"Mayne diagnosed my faulty boiler, ordered parts and within two days repaired it. The engineers were extremely polite. Prices reasonable too.


All round excellent service and I would recommend to anyone. 

Posted by Steve on: 18/03/2023


Pleased we went with this company.

"Very professional and efficient company. They were quick to respond with a quote for the work (New boiler and 4 radiators fitted). And the job was completed very shortly after we confirmed we wanted to go ahead. The installation team of Jake, George and Jordan were excellent and we are very pleased we went with this company. Highly recommended." 

Posted by Ian on: 13/03/2023


George, Jake and Jordan were excellent.

"Very professional and efficient company, who are quick to respond and have excellent heating engineers who were very polite, helpful and tidy. We had a new boiler and four radiators fitted and we are very happy with their work. George, Jake and Jordan were excellent. Highly recommend this company." 

Posted by Ian on: 10/03/2023


The install team were polite, tidy and professional.

"Full boiler replacement.
Darren came over and gave us an honest and straight forward quote that suited our needs. Compared to a few other quotes it was competitive so we asked Mayne to carry out the work.
The install team were polite, tidy and professional.
All work was carried out exactly as quoted.
I’d recommend Mayne if you are looking for a new boiler or heating services." 

Posted by Craig Stephen on:06/03/2023


Filled me with confidence.

"Leaking shower through lounge ceiling, came and assessed the problem, first try all new sealant on shower tray and I am pleased to say it did the trick as I was nervous on the alternative solution accessing the underneath of the shower via lounge ceiling ! Although Darren had assured me it would be ok if that is what had to be done and filled me with confidence." 

Posted by Elizabeth Daniel on: 28/02/2023


All very satisfactory.

"It has always been easy to contact Mayne Gas Heating and make arrangements for work to be done. This time was no exception. We wanted three radiators changed for double radiators with new TRVs. The engineer arrived on the day and started work straight away, quite quietly, unobtrusively and politely. The job was completed in good time without any fuss and the engineer cleaned up after himself. All very satisfactory." 

Posted by Bryan on: 28/02/2023


The engineers have always been very sociable.

"We have used Mayne heating for almost ten years & they have always given excellent service every year, replacing radiators etc. The engineers have always been very sociable." 

Posted by Mr Rycroft on: 28/02/2023


Very professional and tidy

"Sean from Mayne heating came out to do our boiler service- worcester bosch.  I found the service  to be  very professional and tidy.  I certainly will be calling on them if the need arises." 

Posted by Madhav Menon on: 20/02/2023


Prompt, courteous & tidy engineers

"Fantastic value & service!!!   Prompt,  courteous & tidy engineers.    Would highly recommend!!   Thank you to Darren & his team." 

Posted by Noel Belton on: 06/02/2023


Prompt and efficient service

"Thankyou for your prompt and efficient service you provide with the recent service of my gas boiler and fire. All carried out in a professional manner." 

Posted by Mark Kirk on: 02/02/2023


Used Mayne Heating for over 20 years

"I have used Mayne Heating for over 20 years to service my boiler and fire I have also had radiators replaced and new fire fitted every time they have been efficient and never let me down.

will continue to recommend them

Posted by Roger Brydges on: 02/02/2023


Will definitely use Mayne again

"Will definitely use again.Our ageing boiler finally gave up and Mayne installed our new boiler.The two lads talked us through everything and everything working as it should,until the wall unit died. Rung up and someone sent out to replace it on the same day. Will definitely use Mayne again." 

Posted by Christina Mead on: 01/02/2023


Mayne Gas Heating Team were excellent

"Mayne Gas Heating Team were excellent and delivered exactly what I wanted for long needed repairs to my underfloor heating that had been incorrectly installed some years ago, and sort out my heated towel rails to be retro-fitted with optional electric switch. Plumbing problem solving tackled head on. Good to feel your money has been well spent." 

Posted by John Ramsden on: 01/02/2023


Polite and easy to deal with

"I have had used this business for my last 3 boiler and fire service. I have never been let down and they leave the areas they have worked in as they found them. They are always polite and easy to deal with. I get my service certificate by email. I would highly recommend 🙂." 

Posted by Vicky on: 31/01/2023


Will use again

"had new boiler and tank fitted about a month ago , alls well and working efficiently,during inspection he noted we had had a new pump recently and to save money we should use that,also owner rang next day to ask if we are happy with the job, will use again" 

Posted by Herbert Bryans on: 18/01/2023


Stellar service with each visit

"stellar service with each visit: darren, jordan & george,

and amy. a pleasure.

my heating system is up to date and the house is warm again, a new boiler and flushing." 

Posted by Phillip Jones: 17/01/2023


Knowledgeable, professional, helpful

"Moved into the area and used Mayne for a few necessary jobs, knowledgeable, professional, helpful." 

Posted by Keith McGinness on: 15/01/2023


Expert service and friendly approach

"Had "Maynegasheating" visit my house again for my annual boiler service in December 2022. As always the engineer was proficient and knowledgeable and also spent some time giving me advice on ways to reduce my energy bills and save money. I would highly recommend this company for their expert service and friendly approach, and also the cost of the service, which after a lot of shopping around could not be beaten. 5 stars from me." 

Posted by Steven Wharton on: 10/01/2023


Hassle free

"Simple hassle free service again 👍 p" 

Posted by Dave B on: 01/01/2023


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