2024 Customer Reviews

Customer reviews of our Plumbing and Heating Services


We pride ourselves on being trustworthy, hard working and experienced professionals within the plumbing and heating industry but don’t just take our word for it!


All of these reviews have been collected by genuine customers across Grimsby, Louth, Lincoln, Scunthorpe, Hull and surrounding areas.


Some reviewers prefer to remain anonymous but all these reviews are verified as genuine and can be viewed on their original platform by clicking on the link within each review. 


Clicking on an icon below will take you to that feedback site where all of our excellent reviews can be seen to give you confidence to call us with your requirements. 


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Please be kind enough leave a genuine review on one or more of the following:


Professional and timely service

"Professional service, carried out to a super high standard in quickly.

Highly Recommended" 

Posted by Jonathan Sedman on: 31/12/2024


Fantastic efficient service

"Fantastic efficient service from start to finish. Friendly, professional would definitely recommend" 

Posted by John Love on: 17/12/2024


Staff are friendly , helpful and so well mannered

"I recommend Mayne Gas 100% . All the staff are friendly , helpful and so well mannered . Charlie serviced and repaired my boilers and fires thoroughly and efficiently.

They turn up when they say they will and do the job that needs to be done , whatever it is .

And they make it so easy for the customer . Thank you all" 

Posted by Jill Brennan on: 05/12/2024


Courteous and considerate

"In this day and age I get inundated with requests for review no matter what you've bought and I must admit I ignore most of them! However, I am quite happy to do one for Mayne Gas Heating Ltd. as I have used them for a number of years, mostly for boiler servicing and minor plumbing jobs and have been very pleased with the service they have provided, but this time it was for a full boiler replacement. Sensibly, I got 2 other quotes, which were around the same price, with both companies recommended a larger boiler. Darren from Mayne gave us very good advice saying that this was not necessary and that a smaller one would be more than sufficient. He also advised us about building regulations regarding where the flue came out through the wall near a window that could be opened and how to resolve the problem, which the other 2 never mentioned! When his team turned up to start the job they were bang on time, very courteous and considerate, making sure they minimised any mess and clearing up after they finished. They made sure I was completely happy with everything before leaving and was impressed with the fact the company looked after all the necessary paperwork to get the boiler registered and the guarantee. I am more than happy to recommend Mayne Gas Heating Ltd!

Posted by Tim Horwood on: 07/11/2024


Very professional company, friendly and helpful

"Very professional company, friendly and helpful. The work was carried out at a very reasonable price  and the men cleaned up after they had finished, Thank You Mayne Gas Heating Ltd." 

Posted by Denise White on: 23/10/2024


Pleased to have Mayne Gas Heating do work for me

"I recently had my boiler serviced by a very nice young gas engineer who complete the job satisfactorily and I was very pleased to have Mayne Gas Heating do  work for me." 

Posted by Pamela Lawrance on: 23/10/2024


I will always use in future

"Prompt response and good friendly fitters. Very pleased and I will always use in future. Thanks guys!" 

Posted by Graham Helestern on: 23/10/2024


Tidied up after themselves

"We could not fault the engineers. They were polite, thoughtful, and competent in installing our new Vaillant boiler, and tidied up after themselves." 

Posted by a customer in: October


Nothing is too much trouble, advice given, controls explained and they take care of everything

"Darren and his team are brilliant at what they do - nothing is too much trouble, advice given, controls explained and they take care of everything so efficiently. They have carried out work at my home several times over recent years and I will continue to contact Mayne Gas Heating regarding any future heating or plumbing problems." 

Posted by a customer in: October


I always will use this company

"very professional, friendly and efficient , they cleaned up after work was finished, I always will use this company for any jobs required" 

Posted by a customer in: October


Professional and friendly service, reasonable price

"very professional and friendly service, reasonable price and even cleaned up after themselves. I would recommend Mayne Gas Heating Ltd to everyone.

Posted by Denise White on: 23/10/2024


Work was done to an excellent standard 👍

"We had our boiler replaced and also a shower pump, the work was done to an excellent standard 👍 very knowledgeable, helpful and friendly from office staff to the workers themselves, work carried out was quick so not left without hot water and heating for long, special mention to George, lovely lad and felt at ease leaving him to do the job whilst I was out at work, we will always use Mayne from now on, highly recommend!" 

Posted by Louise Ferguson on: 28/09/2024


Work completed as asked

"Work completed as asked. Boiler serviced and certificate sent.

Posted by Brigitte Hewson on: 22/09/2024


Excellent job and kept in touch after to make sure everything was good

"Replaced my boiler, did an excellent job and kept in touch after to make sure everything was good. Left the area clean and tidy" 

Posted by Ben Dowle on: 21/09/2024


Can’t thank Mayne enough

"Can’t thank Mayne enough for the very prompt response, reasonable price and the quality of their staff. No prizes for guessing who I’ll be using again for plumbing and gas work.

Posted by Chris Barnes on: 21/09/2024


Clean, polite, job done

"clean, polite, job done

Posted by Geoff Nuttall on: 20/09/2024


My go to company for anything

"They are my go to company for anything gas related. Easily made appointments, on time, good work and a great price." 

Posted by Carole Davies on: 20/09/2024


Always a great service

"Always a great service and would thoroughly recommend them to anybody" 

Posted by Kevin Smith on: 20/09/2024


Really useful advice

"Prompt, friendly, efficient and gave really useful advice. the charge was reasonable would definitely recommend and use this service again" 

Posted by Lesley Churchill on: 10/09/2024


Nothing to fault on

"The boiler was fitted by Mayne team 2 years ago and since installation they do send annual reminder to me (which helped me to keep track of it as without the reminder I would have probably forgot about it) contact them to arrange the service. Everything went smooth and engineer arrive on time. Nothing to fault on

Posted by Henry Chung on: 04/09/2024


Polite and helpful receptionist.

"Found a company that came when they said they would on time ...quoted price and turned up on that day .....work men were both polite and knew their jobs well, carried out work to a very professional standard, cleaned up before leaving ..Highly recommend ...Thank you all including polite and helpful receptionist." 

Posted by Gary on: 04/09/2024


Polite and respectful

"Darren’s team carried out the replacement of my old boiler and hot water tank. The new boiler and tank were installed into the loft as originally, we had a traditional boiler and hot water cylinder in an airing cupboard. I have to say that the installers did an excellent job and were very polite and respectful during the work, which took almost 3 days.

I would highly recommend them to anyone wanting some heating and plumbing work. Very neat job, and the system work a treat now. So far, I have noticed that the new system is costing about 2/3rds that of the original system so that’s great. Many thanks to the installers." 

Posted by A customer on: 03/09/2024


Good clean workers

"As always a brilliant job. Thanking Darren and his team, especially Mark and George who fitted all new upstairs radiators. Good clean workers. Pleasure to have in the house. Thanking you Mrs Russell" 

Posted by Angela Osbourne on: 02/09/2024


Lots care and attention to detail throughout

"A great experience with a professional team from start to finish.

Home boiler fitted, with lots care and attention to detail throughout." 

Posted by A Customer in: August.


Superb from start to finish

"Superb from start to finish. Fully costed quotation provided within 24 hours; dates for work to start within one week; professional, experienced staff who fully explained what was happening and why. The whole experience was very positive and we now have a heating/water system that's in the best shape possible - and all at a cost that we were very comfortable with. We would recommend to anyone." 

Posted by A Customer in: August.


Great experience with a professional team

"A great experience with a professional team from start to finish.
Home boiler fitted, with lots care and attention to detail throughout."

Posted by Julie Robinson on 12/08/2024


Impressed with all aspects

"a first class boiler service from starting with the office staff in arranging the service in a very professional manner,to the engineer who serviced the boiler.all the accompanying documentation and billing done in a very efficient way.most impressed with all aspects.highly recomended" 

Posted by Richard Neave on: 12/08/2024


Lots care and attention to detail

"A great experience with a professional team from start to finish.

Home boiler fitted, with lots care and attention to detail, throughout." 

Posted by Julie Robinson on: 09/08/2024


If Carlsberg did Gas Heating Engineers they'd be the best in the world... and probably just like Mayne Gas Heating staff!!

"If Carlsberg did Gas Heating Engineers they'd be the best in the world... and probably just like Mayne Gas Heating staff!!

From my initial phone call to the company about a potentially serious heating problem, Mayne couldn't have been better.  The office staff were very helpful and quickly arranged an appointment for Darren to come and review the issue.  The very next day he came to see us, looked at the system, explained the problem and a choice of solutions, taking the time to go through the detail.  The next day a fully costed quotation arrived and a couple of additional questions from me answered.  A mutually convenient date was agreed for the work to be carried out the next week and 'The A Team' duly arrived.  Over the next two days the two engineers arrived on time, worked full days, explained any complications/issues that they found during the work and were generally a delight - as well as being professional and experienced staff.  The work was carried out with minimal disruption and any mess was promptly cleaned up as they worked through the system.  They were obviously highly experienced and qualified engineers and we were left feeling that we had our aging heating/water system was in the best shape possible - and at a cost that was excellent for the complexity of the work that had to be carried out.  I have already engaged Mayne to carry out some further work and won't hesitate to recommend them to anyone." 

Posted by Ros Reeve on: 06/08/2024


So lovely, polite and funny

"We received an incredible service from Maynes.

They came out promptly and assessed our boiler, gave a competitive quote for a new one and arranged a fast installation. The two gentlemen who came and fitted the new boiler are a credit to the company. They were so lovely, polite and funny which was a tonic for my disabled husband. They weren't even phased by our miniature ponies!!! (We have huge dogs)." 

Posted by A Customer in: July.


On time and the engineer was efficient

"The work was completed on time and the engineer was efficient and polite." 

Posted by Mr Smith on: 29/07/2024


Mayne Gas Heating are efficient and polite

"Mayne Gas Heating are efficient and polite and I would have no hesitation in recommending them." 

Posted by Sue Smith on: 27/07/2024


Highly recommend them for all plumbing & heating work

"We called Mayne to check our boiler with a problem, they came the next morning exactly on time & within the call out hour the problem was solved! Very friendly & efficient as always. We have Mayne to service our boiler annually & highly recommend them for all plumbing & heating work" 

Posted by Jayne on: 26/07/2024


Incredible service from Maynes

"We received an incredible service from Maynes.


They came out promptly and assessed our boiler, gave a competitive quote for a new one and arranged a fast installation. The two gentlemen who came and fitted the new boiler are a credit to the company. They were so lovely, polite and funny which was a tonic for my disabled husband. They weren't even phased by our miniature ponies!!! (We have huge dogs).


Would recommend Maynes to anyone." 

Posted by Annemarie Thompson on: 19/07/2024


Excellent as always

"Always use Mayne. Just moved so they came out to check everything and service the boiler. Showed me how everything worked as different to my last home. Excellent as always. Thank you Charlie" 

Posted by Lynn Bayes on: 08/07/2024


Very pleasant engineer

"Had boiler serviced arrived on time very pleasant engineer talked us through the service cleaned up has he finished the service have used Mayne gas heating before they fitted the new boiler and have done other jobs for me and will use them again" 

Posted by Michael Robinson on: 08/07/2024


Knowledgable, professional, qualified plumbers

"Excellent, quality service from knowledgable, professional, qualified plumbers which I use year on year for boiler service and maintenance as well as any other plumbing issues that arise over time. I highly recommend 'Mayne Gas Heating Ltd'." 

Posted by Nige Oliver on: 08/07/2024


Very friendly

"Fitter serviced gas boiler. Very friendly and carried out work efficiently." 

Posted by Terry Trott on: 25/06/2024


Always quality service 

"Booked service over phone, arrived promptly at the time specified and serviced the boiler in good time. No issues. Good to see apprentices getting trained and supervised!

We have used Mayne for the last few years for boiler installation, heating pipe leak solutions and annual services. always quality service and we will continue to use them." 

Posted by Grant Pirie on: 18/06/2024


Responded quickly

"Brilliant service from Mayne. Responded quickly to my online request for help, booked an appointment really quickly and Sean completed the work at my house in one hour. Very neat and tidy job and so much cheaper than another well known local firm. Highly recommended." 

Posted by Del Fuller on: 09/06/2024


Very obliging and helpful

"Always excellent work and a great bunch of lads who are very obliging and helpful. I would recommended this company to anyone." 

Posted by Kevin Hope on: 15/05/2024


Once again Thank You.

"Thank you maynegasheating for an exceptional service fitting my new boiler.It was completed within a day.Your fitters were polite and friendly,and explained how to set up and use the new boiler.All the old equipment was removed and the workplace swept and cleaned.I would recommend this company to any of my friends and relatives.Once again Thank You." 

Posted by John Machon on: 04/05/2024


THE BEST job done by THE BEST engineers

"Having recently moved I didn’t hesitate in contacting Mayne Gas Heating Ltd. to carry out major plumbing work on my property including: new boiler, new radiators / cost effective kick space heater; and more recently installing a new bathroom and downstairs toilet. Having found their service to be nothing short of exceptional for the past 10 years there was zero reason for me to look elsewhere!

The most recent work has been the installation of a new shower room and downstairs toilet ( as well as removal of outdated previously existing).

What amazing results !!! I could not be happier with all the work that has been completed!

Attention to every detail! Everything is very high spec indeed!!

If you want THE BEST job done by THE BEST engineers then I would hand on heart fully recommend this company!

Thank you to all the guys at Mayne for you outstanding work!

Fiona" 

Posted by Fiona Crampin on: 25/04/2024


Completed to our complete satisfaction

"Arrived on time, was efficient, friendly, and had the job completed to our complete satisfaction.

Posted by Tom Hutchinson on: 22/04/2024


Professional and efficient service

"Professional and efficient service. Would use them again." 

Posted by David Tapsfield on: 18/04/2024


Brilliant communication

"Contacted Darren with a very old leaking Immersion heater initial contact and response were extremely quick the same day. Brilliant communication via emails and phone calls. Heater was replaced a few days later by George the apprentice and what a credit he is to Mayne Heating a very polite knowledgeable young man who left no mess and my heating is working like never before!. Work really is top notch and always is from Mayne Heating as I also had a radiator replaced a few years ago. If you want a first class job completing then contact Darren you really wont be disappointed absolutely is 5 star work" 

Posted by A Customer in: March


Darren Tuplin left 4 stars

"Darren Tuplin left 4 stars" 

Posted by Darren Tuplin on: 22/03/2024


Excellent Customer Service

"Excellent customer service and professional staff" 

Posted by Philip Haith on: 12/03/2024


Would highly recommend.

"Had my boiler serviced, very professional and thorough job done, at a very reasonable price.

Would highly recommend." 

Posted by Steve Roberts on: 24/02/2024


Promptly, efficiently, and courteously

"We had a boiler replacement carried out due to the sudden failure of our just 10 year old gas boiler. Mayne were able to respond really quickly. They worked promptly, efficiently, and courteously. A verty good customer experience all round." 

Posted by Tom Cannon on: 20/02/2024


Complete confidence in the work carried out.

"We would like to thank Maynes for their speedy and highly efficient service in carrying out some general plumbing repairs. We look forward to using their services again, when the need arises.

From start to finish the whole process was very reassuring giving us complete confidence in the work carried out." 

Posted by Andrew Piper on: 15/02/2024


monopod1 left 5 Stars

"monopod1 left 5 Stars" 

Posted by monopod1 on: 13/02/2024


Very high standard

"Fitter arrived promptly as scheduled and conducted an efficient boiler service (having previously carried out the heating installation to a very high standard). Mayne Heating is a very professional Company that I would highly recommend." 

Posted by Andrew Hatt on: 06/02/2024


I would definitely recommend.

"Gas fire repair. Very happy with the work carried out.

The engineer did a very good job and I would definitely recommend." 

Posted by Wendy Machin on: 01/02/2024


Good to see them training apprentices

"Our new boiler and controls are exactly as agreed. Staff were polite and tidy. Good to see them training apprentices." 

Posted by a Customer on : 31/01/2024


Staff were tidy and polite

"Very happy with our new boiler and controls.  Staff were tidy and polite.  Good to see an apprentice being trained too." 

Posted by Vicky Dunn on: 31/01/2024


An excellent service

"We had an excellent service. A special thanks to Amy in the office for helping us with a third party invoicing query" 

Posted by Gary Summers on: 30/01/2024


Done to a high standard.

"I am very satisfied with my new shower unit. It was explained to me after each days work just what had been done. They worked very hard to complete in the 5 days syncing with each other at times to complete. Only minor work had to be completed the following Monday and it was all done to a high standard. Thank you to all.." 

Posted by Anne Stones on: 30/01/2024


Offer great support and advice

"Mayne’s undertook the servicing of a boiler and subsequent installation of a Hive system so that heating etc can be managed remotely.

The quotation was clear. The servicing and installation were carried out on time as planned. The whole process was very effective and efficient.

Whilst the engineers obviously field the on site work expertly it is also the case that the office staff play a huge part in the process and themselves offer great support and advice. I principally dealt with Shaun (the engineer) and Amy (in the office)" 

Posted by Phil Houlden on: 30/01/2024


Always on time, reliable, polite and efficient

"Used this company for a number of years and will continue to do so. I have my boiler serviced annually and they have been out to a couple of routine repairs to plumbing.


Always on time, reliable, polite and efficient. Willing to take the time to explain anything you're unsure about.


Can highly recommend." 

Posted by Pat Beaumont on: 30/01/2024


Always good

"Always good" 

Posted by Kenneth East on: 28/01/2024


Fantastic from start to finish.

"Fantastic from start to finish. Got a quote on the 20th Dec 23 and agreed for the work to be done first week of Jan 2024. Had new boiler and heating system fitted and up and running in 3 days. They even tidy up after themselves. One slight problem was resolved the same day. Couldn't ask for better customer service." 

Posted by A Customer in: January 2024


Problem was resolved the same day.

"Fantastic from start to finish. Got a quote on the 20th Dec 23 and agreed for the work to be done first week of Jan 2024. Had new boiler and heating system fitted and up and running in 3 days. They even tidy up after themselves. One slight problem was resolved the same day. Couldn't ask for better customer service." 

Posted by Paul Lee on: 15/01/2024


Couldn't ask for better customer service.

"Fantastic from start to finish. Got a quote on the 20th Dec 23 and agreed for the work to be done first week of Jan 2024.  Had new boiler and heating system fitted and up and running in 3 days. They even tidy up after themselves. One slight problem was resolved the same day. Couldn't ask for better customer service." 

Posted by Big Iffy on: 15/01/2024


Clean and tidy

"We have used Mayne gas heating. before and they we're very professional they fitted my Boiler and various other jobs and would have no problem in recommending them the guys who carried out the work were clean and tidy.So thanks again Guys" 

Posted by Michael Robinson on: 13/01/2024


Skilled,well mannered ,and quick.

"The technicians that came to service my boiler were skilled, well mannered ,and quick.no mess" 

Posted by Bryan O'Neill on: 12/01/2024


High quality service

"Great service, professional, high quality service." 

Posted by Jonathan Sedman on: 12/01/2024

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